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Legal · Reviewable draft

Privacy policy

This is a reviewable draft. Wording is factual but should be checked by a solicitor before publication.

01

What we collect

Contact information you provide through the demonstration request or contact form: name, email, telephone, postcode and property or enquiry details.

02

How we use it

To respond to enquiries, to arrange demonstrations and treatments and to keep records of work carried out for the property.

03

Photographs

Where treatment records include photographs, images are stored privately by default. Public use only takes place with your explicit consent.

04

Retention

Enquiry data is retained for as long as needed to answer the enquiry and complete related work. Customer records are retained for the periods required by tax and accounting law.

05

Your rights

You may ask for a copy of the information we hold about you, request correction, or ask for it to be deleted subject to any legal retention requirements.

06

Contact

Send privacy requests by email to the contact address shown on the site.